Customer Service Representative & Administrative
Full Time • Greenfield
Responsive recruiter
Replies within 24 hours
Benefits:
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Who We Are
TJ's Chimney Service & Fireplaces is on the lookout for individuals to join our growing team! Elevate your career with a position that develops skill, improves the safety of others and turns dreams into fireplace masterpieces. Have you been burnt by your past job? TJ's Chimney Service builds better chimneys, memories, and people. As a teammate of TJ's, you become part of the "family" and not just another "cog in the wheel".
TJ's Chimney Service & Fireplaces is on the lookout for individuals to join our growing team! Elevate your career with a position that develops skill, improves the safety of others and turns dreams into fireplace masterpieces. Have you been burnt by your past job? TJ's Chimney Service builds better chimneys, memories, and people. As a teammate of TJ's, you become part of the "family" and not just another "cog in the wheel".
Our Values
- Help Other’s Succeed
- Take Ownership
- Positive Attitude
- Never Stop Learning
- Excellence in All We Do
Job Summary
First and foremost, your role as a Customer Service Representative & Administration is vital to the company's success. You are the first chance to make an impactful impression on our customers.
First and foremost, your role as a Customer Service Representative & Administration is vital to the company's success. You are the first chance to make an impactful impression on our customers.
Benefits/Perks
- Benefits: Health insurance per diems
- Great Work/Life Balance: No required overtime
- Time Off: Paid holidays and accruable vacation
- Flexible work schedule: Can accommodate midweek appointments
- Paid New Hire Training
- Learn a New Trade: Develop skills within the industry
- Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
- Small Business: Local business with an owner who works alongside the team each day
- Mentorship Opportunities: Ongoing training and career development
Responsibilities
- Promptly answer incoming phone calls
- Caringly assist callers with their needs
- Effectively communicate via LiveChat, Email, and other forms of electronic communications
- Accurately schedule service & repair appointments based on service area and scope of work
- Actively communicate with the Dispatch Team regarding availability and skill sets
- Assist other team members as needed to accomplish shared goals
- Assist customers in the Showroom as needed
- Assist with daily office operations
Qualifications
- Computer and data entry proficiency (Microsoft Office and iOS)
- Previous Call Center/Dispatch experience preferred
- Working knowledge of ServiceTitan is a plus
- Friendly, outgoing, and service driven
Are You Ready? If so, text us at 765-201-5747.
Compensation: $12.00 - $18.00 per hour
Rooter-Man remains the number one choice for professional plumbing, sewer, and drain cleaning services. Rooter-Man offers fast and dependable services for all of your drain and plumbing needs. Rooter-Man is part of the national family of home services brands called Premium Service Brands. We offer great opportunities for you to work and grow with us.
Rooterman also has a Chimney Service division for those interested in a career in chimneys, brick work, general masonry, and/or fireplaces.
Rooterman also has a Chimney Service division for those interested in a career in chimneys, brick work, general masonry, and/or fireplaces.
(if you already have a resume on Indeed)
Or apply here.
Competitive Compensation
Flexible Scheduling
Career Advancement
Paid Training